See WorkWing at work
Twelve short films, none longer than a minute and a half, with captions on. Every topic is told twice: once for residential work and once for commercial.
Residential films. Show the commercial films
One boiler service, board to accounts0:53 One boiler service goes from the dispatch board to the engineer's phone, down to a cellar with no signal, and on to your accounts package once the job's done.
Every feature →Alice's day0:58 Alice, the engineer, starts her day on her phone with today's jobs in order. One tap texts the customer that she's on her way, and the form she fills in on site waits on the phone until the cellar has signal again. The office sees each job finished as it happens.
The mobile app →What your customer sees1:02 Mrs Patel's boiler is due its service. She gets the confirmation and reminder by email in your name, a text when Alice is on her way, and a tracking link with no account to create. Turn on verification codes and she can check it's really Alice at the door.
Customer tracking →A busy Monday, assigned for you0:58 Every call on a Monday morning is a new job, and someone has to decide who goes. Set your limits once, pick what counts (who's nearest, who has the skills, who knows the customer), and a new job drops into Alice's day where the driving makes sense. Jobs already waiting go out in one click, and the one nobody fits says why and waits for you.
Scheduling and dispatch →The four-hour promise0:55 A letting agent wants every leak answered within four hours and will ask how you did. Set the clock once on the job type, and a leak job flags itself at risk while the engineer is stuck across town, in time to hand it to Alice. At month end the answer is already on the reports dashboard.
Reporting →Eight flats, one project0:58 A landlord wants eight flats serviced by the end of the month. Run it as one project: the visits wait in one pool, the crew claim the next one from their phones, and two are pinned to the evening because those tenants work late. The office sees what's done, who did it and what's left on one card, and the project closes on a sign-off form.
Projects →What WorkWing is made of0:58 A tour of the workspace: customers and their addresses, jobs, engineers and the skills they hold, a job type with its forms for each kind of job, and projects for bigger work. Then make it yours: your own fields, what each record shows, your own words for things, and the office wallboard.
Job types and forms →A second brand in the same account0:55 A heating firm starts a sister business for bathrooms. Each is a brand in the same account, with its own logo, job numbers, wording, emails, forms and tracking page, and the same engineers work across both on one schedule. Every brand sits in the same account.
Running several brands →Who can do what0:55 Not everyone at a small firm should be able to do everything. The owner, the office manager and the apprentice each sign in as themselves with two-factor, a role says exactly what each can do (the apprentice can update their own jobs but can't delete a customer), and the audit log shows who moved a job, with before and after. Your data is hosted in the EU.
Security →WorkWing and the tools you already use1:00 WorkWing runs the job, but your business runs on more than one system. The moment a job's done your accounts package hears about it, a button on the job form orders a part without leaving the job, your website can book jobs straight in, and Zapier, Make and n8n join it all up with no developer. The API is on every plan, even Free.
The API and webhooks →Checking a warranty from the job0:55 Is the boiler still under warranty? The manufacturer knows, so ask its system straight from the job: add the address to call and its key, kept locked in Secrets, try it in the test console with a real serial number, and put a button on the job form. On site, Alice taps it and the warranty date fills in.
Integration buttons →Booking a job by asking Claude0:55 It's eight at night and the office manager, on the sofa, asks Claude or ChatGPT to book a boiler service. It checks the engineer's day, finds a gap at nine and books the job as her, with her permissions. By morning it's on Alice's phone like any other job.
AI assistants →