Field service management that connects to everything else
WorkWing runs the jobs, the schedule and the app your engineers carry. Your accounts package, your CRM and your customers hear about the work as it happens, without anyone phoning it through.
Free to start. No card, no sales call.
One boiler service, start to finish
Four screens, from booking a boiler service to your accounts package finding out it is done. Nothing along the way gets phoned through.
Drag the job onto a morning
Drag the job onto an engineer's morning. The time blocks out on their schedule; the map and the job detail update with it.
Directions in one tap
One tap opens directions. The app shares the engineer's position on the way, so you can see progress and give the customer a realistic arrival time.
Signed off in the cellar, no signal
Photos, parts used and the customer's signature save to the phone even with no signal, and sync when the engineer climbs the stairs.
Your accounts package finds out by itself
A webhook fires the moment the status changes, and your accounts package, CRM or automation tool acts on it.
Know how the week went
Completion rate, SLA compliance, status breakdown and time on site by job type, each with its trend. Build a report over your own data, save it, and check it each morning. Export any of it to CSV, or read the same numbers over the API.
Fifty flats, one project
Rewiring a whole building over a week, or a Tuesday at one customer's site. A project holds the window and the crew; the individual units sit inside it. You don't schedule them one by one.
Engineers see one card with a progress bar, not fifty jobs in a list. They claim a unit as they start it, and you watch the count come in.
Set up each job type once
Build the form for a boiler service, a fibre install or a fit-out by dragging panels, tabs and fields onto a canvas. One template gives you two forms: one for the office to book it, one for the engineer to complete it on site.
Fields run from a dropdown to a signature pad, a photo or a GPS fix. A button on the form can call your CRM or billing system directly.
Works offline, syncs when it can
Photos, notes and status changes save to the phone first and sync when the signal comes back, so an engineer in a basement or a plant room can finish the job the same way as anywhere else.
Built for firms with a handful of vans
Heating and plumbing, electrical, broadband and telecoms, solar, marine. Any trade that sends people to a customer's site, from five engineers to fifty.
Heating & plumbing
Annual services, breakdowns and installs. Parts logged on the job, invoice raised on completion.
Broadband & telecoms
Installs by the hundred, across several brands. A button on the form provisions the line.
Electrical & fit-out
A week on one site runs as a single project.
We do the field service part, and connect to the rest
WorkWing doesn't do CRM or accounts, and connects to the ones you already have. Developers use the API and webhooks. Without a developer, use Zapier, Make or n8n. Either way you can connect Claude or ChatGPT and ask it about the schedule.
- Accounts
- QuickBooks, Xero, Stripe, Sage
- CRM
- Salesforce, HubSpot, Pipedrive, Zoho
- Messages
- Twilio, SendGrid, Slack, Microsoft Teams
- Automation
- Zapier, Make, n8n
- Sign-in
- Microsoft Entra, Google, Okta